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6 дней назад

Client Service Associate (Salt Lake City, UT)

Формат работы
onsite
Тип работы
fulltime
Грейд
junior
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Client Service Associate (Financial Services): Supporting Financial Advisors and clients through account administration, transaction processing, documentation, reporting, and scheduling with an accent on accuracy, organization, and high-touch customer service. Focus on researching account information, maintaining CRM records, resolving documentation issues, and managing changing priorities in a fast-paced branch environment.

Location: Salt Lake City, Utah, United States; workstyle: Resident; travel: less than 25%

Company

hirify.global is a financial services firm with more than 60 years of industry experience.

What you will do

  • Provide administrative and client-service support to Financial Advisors, branch staff, and prospective and existing clients.
  • Handle client inquiries, schedule meetings, and communicate by phone, email, mail, in person, and virtually.
  • Process client financial transactions, advisor and branch expenses, account openings, and related documentation.
  • Prepare correspondence, forms, business summaries, client reports, and prospecting materials.
  • Create and maintain client records and files in CRM software, research account information, and follow up on outstanding items.
  • Support seminars, client-facing events, marketing activities, and order entry at the direction of Financial Advisors.

Requirements

  • High school diploma or equivalent required.
  • One or more years of securities-industry or related work experience preferred; equivalent education, experience, or training may be accepted.
  • Knowledge of investment concepts, financial markets, products, and securities-industry regulations.
  • Skills with CRM or contact-management software, Microsoft Excel, standard office equipment, and business software applications.
  • Ability to organize and track detailed tasks, manage changing priorities, research account information, process transactions accurately, and resolve issues.
  • Strong written and verbal communication, customer-service, problem-solving, mathematics, and teamwork skills.

Culture & Benefits

  • Full-time employment in a client-first, integrity-focused financial services environment.
  • Training, cross-training, and educational or professional development opportunities.
  • Benefits may include medical, dental, vision, life, critical illness, accident, disability, retirement savings, paid time off, holidays, sick leave, and parental leave.
  • People-first culture focused on professional growth, collaboration, accountability, continuous improvement, and respect for individual backgrounds.

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