6 дней назад
Client Service Associate (Salt Lake City, UT)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Client Service Associate (Financial Services): Supporting Financial Advisors and clients through account administration, transaction processing, documentation, reporting, and scheduling with an accent on accuracy, organization, and high-touch customer service. Focus on researching account information, maintaining CRM records, resolving documentation issues, and managing changing priorities in a fast-paced branch environment.
Location: Salt Lake City, Utah, United States; workstyle: Resident; travel: less than 25%
Company
is a financial services firm with more than 60 years of industry experience.
What you will do
- Provide administrative and client-service support to Financial Advisors, branch staff, and prospective and existing clients.
- Handle client inquiries, schedule meetings, and communicate by phone, email, mail, in person, and virtually.
- Process client financial transactions, advisor and branch expenses, account openings, and related documentation.
- Prepare correspondence, forms, business summaries, client reports, and prospecting materials.
- Create and maintain client records and files in CRM software, research account information, and follow up on outstanding items.
- Support seminars, client-facing events, marketing activities, and order entry at the direction of Financial Advisors.
Requirements
- High school diploma or equivalent required.
- One or more years of securities-industry or related work experience preferred; equivalent education, experience, or training may be accepted.
- Knowledge of investment concepts, financial markets, products, and securities-industry regulations.
- Skills with CRM or contact-management software, Microsoft Excel, standard office equipment, and business software applications.
- Ability to organize and track detailed tasks, manage changing priorities, research account information, process transactions accurately, and resolve issues.
- Strong written and verbal communication, customer-service, problem-solving, mathematics, and teamwork skills.
Culture & Benefits
- Full-time employment in a client-first, integrity-focused financial services environment.
- Training, cross-training, and educational or professional development opportunities.
- Benefits may include medical, dental, vision, life, critical illness, accident, disability, retirement savings, paid time off, holidays, sick leave, and parental leave.
- People-first culture focused on professional growth, collaboration, accountability, continuous improvement, and respect for individual backgrounds.
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