Node Support Engineer (Web3)

Location: Remote, Tbilisi, Georgia

Salary: $1,500–$2,000 gross per month

Company

Infrastructure platform building Web3 and AI infrastructure for blockchains, protocols, applications, and autonomous agent systems at global scale.

What you will do

• Diagnose and resolve technical tickets, escalating complex cases to the SRE team.
• Administer customer nodes through upgrades, resource allocation, full resyncs, configuration tuning, and optimization.
• Write configurations for new nodes and provision or decommission customer nodes.
• Monitor node synchronization, software versions, servers, and overall infrastructure health.
• Investigate incidents and help customers find effective technical solutions.

Requirements

• At least 1 year of relevant experience, with strong technical communication and problem-solving skills.
• Hands-on Linux experience, including terminal work, SSH, resource monitoring, system processes, and logs.
• Understanding of web applications and API interactions.
• Knowledge of Bash, Python, and JavaScript.
• Experience with Nomad or Kubernetes, GitLab or GitHub, and monitoring systems such as Zabbix or Grafana.
• English is the shared language of the distributed team.

Nice to have

• Experience with Git, Docker, Ansible, Prometheus, Postman, or Insomnia.
• Knowledge of Node.js and the HashiCorp ecosystem.

Culture & Benefits

• Fully remote work in a distributed international team.
• 2/2 shift schedule with 12-hour day or night shifts.
• No trackers or micromanagement; ownership and independent decision-making are encouraged.
• 15 days of annual leave and 10 paid sick days.
• Coworking space, AI tools compensation, development roadmap, performance bonuses, and well-being programs.