Technology & AI Trainer

Location: Sydney, Australia. The role includes in-person user support and classroom training.

Salary: AUD 150,000–180,000 per annum

Company

hirify.global is recruiting for a technology training role with an established Australian organisation in a professional services and corporate environment.

What you will do

• Deliver instructor-led classroom training for groups and individuals.
• Provide one-on-one technology support, guidance, and in-person or phone assistance.
• Troubleshoot day-to-day technology queries and support users with Microsoft Office applications.
• Train users on Word, Excel, PowerPoint, Outlook, and advanced Microsoft Office functionality.
• Support the implementation and rollout of new systems and processes.
• Create training materials, user guides, manuals, FAQs, and knowledge resources while collaborating with internal stakeholders.

Requirements

• Previous experience as a Technology Trainer, Application Trainer, Systems Trainer, Digital Adoption specialist, or in a similar role.
• Strong knowledge of Microsoft Office, particularly Word, Excel, and PowerPoint.
• Experience delivering both group and one-on-one training.
• Experience supporting users, troubleshooting technology issues, and training users through new systems or implementations.
• Strong written and verbal communication skills with the ability to explain technology to users with varying levels of technical confidence.
• Ability to create clear, practical training documentation and maintain a proactive, service-focused approach.

Culture & Benefits

• Professional corporate environment where technology adoption and user experience are valued.
• Opportunity to improve team confidence, capability, and efficiency through technology training.
• Hands-on collaboration with users and internal stakeholders.