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8 дней назад

Technology & AI Trainer

Формат работы
onsite
Тип работы
fulltime
Английский
b2
Страна
Australia
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Technology & AI Trainer (AI/Microsoft 365): Delivering practical technology training, workshops, webinars, and user support across AI tools, Microsoft 365, business applications, and internal systems with an accent on technology adoption, documentation, and troubleshooting. Focus on creating training materials, supporting system rollouts, gathering user feedback, and improving adoption across a professional services organisation.

Location: On-site in Sydney, Canberra, or Adelaide, Australia

Salary: AUD 0–0 per annum, flexible based on experience

Company

A leading Australian professional services organisation investing in technology and AI adoption.

What you will do

  • Deliver face-to-face training, workshops, webinars, and one-to-one sessions.
  • Train staff on AI tools, Microsoft Office, Microsoft 365, business applications, and internal systems.
  • Provide support across document management and practice management systems.
  • Create training guides, FAQs, and other user documentation.
  • Troubleshoot user issues and escalate technical problems when required.
  • Support technology and system rollouts, gather user feedback, and improve adoption with technology teams.

Requirements

  • Strong experience delivering technology or software training.
  • Excellent communication and presentation skills.
  • Good knowledge of Microsoft Office and Microsoft 365.
  • Experience providing user support and troubleshooting technical issues.
  • Experience creating training materials and documentation.
  • Knowledge or practical experience with AI tools and a patient approach to supporting users.

Nice to have

  • Legal or professional services experience.
  • Experience with FileSite, Aderant, iManage, LMS, legal technology, document automation, or digital transformation.

Culture & Benefits

  • Full-time or part-time employment options.
  • Practical, user-focused technology adoption work rather than development or traditional helpdesk duties.
  • Opportunity to support substantial investment in technology and AI.
  • Start date: ASAP.

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