7 дней назад
Engagement Manager (Tokyo)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Engagement Manager (Tokyo) (AI/Fintech): Translating financial-institution client problems into scalable Model ML workflows and managing adoption from trial through renewal with an accent on workflow quality, governance, and measurable ROI. Focus on designing delivery plans, maintaining operational transparency, communicating trade-offs, and turning client feedback into concrete product and engineering plans.
Location: Tokyo, Japan; on-site
Company
is an enterprise AI platform that automates workflows for financial institutions and helps produce and validate client-ready work.
What you will do
- Translate client problems into scalable, measurable workflows.
- Build reusable playbooks, templates, and demonstration assets based on product capabilities.
- Maintain dashboards, hubs, documentation, usage data, adoption metrics, and customer health tracking.
- Manage delivery plans, dependencies, risks, meeting agendas, decisions, and action logs.
- Own client governance and the trial-to-conversion-to-renewal motion in partnership with Growth.
- Drive adoption, measure ROI, and turn client feedback into plans with Engineering and Product.
Requirements
- 5+ years of experience in private equity, investment banking, or a tier 1 consultancy.
- Ability to turn ambiguous client requests into scoped delivery plans and measurable outcomes.
- Technical fluency in workflows, data, and failure modes, with credibility when working with engineers.
- Strong operational hygiene, including reliable tracking, documentation, and governance.
- Clear, proactive communication with early escalation and consistent follow-through.
- Willingness to travel within the region as needed.
Culture & Benefits
- Fast-paced environment with changing timelines and priorities.
- Opportunity to take on meaningful challenges and grow with the company.
- Competitive salary with equity.
- Performance-based incentives.
- Supportive and innovative work environment.
Hiring process
- 30-minute call with an Engagement Manager or Head of Engagement Management.
- 30-minute deep dive with the COO.
- 20-minute call with the Chief of Staff.
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