Operations Analyst - VN

Location: Ho Chi Minh City, Vietnam. Office and remote work environment.

Company

hirify.global is part of Crane NXT, an industrial technology company providing authentication, security, identity, compliance, and data-driven solutions.

What you will do

• Analyze customer programs, monitor forecasts against sales agreements, identify variances, and escalate potential supply, capacity, or purchasing issues.
• Prepare and maintain monthly, quarterly, and annual customer reports covering sales trends, open items, and program activity.
• Support customer analysis meetings by preparing data, documenting discussions, and tracking follow-up actions.
• Maintain open purchase order reports and highlight trends, exceptions, and potential gaps.
• Maintain program databases, customer records, supplier information, and reporting tools.
• Identify data inconsistencies and process improvements while supporting procedures, training materials, and documentation.

Requirements

• Bachelor’s degree or equivalent work experience in business administration, finance, or a related field.
• 1–2 years of experience analyzing sales, customer program, operational, financial, or other work-related data.
• Experience maintaining databases, reports, or tracking tools containing customer, contractor, or supplier information.
• Fluent English and strong written and verbal communication skills.
• Strong Microsoft Office skills, particularly Excel, Outlook, Word, and PowerPoint.
• Ability to interpret data, identify trends and inconsistencies, prepare clear summaries, and support problem solving.

Culture & Benefits

• Office and remote work environment.
• Sedentary desk-based role involving extended computer use.
• No travel required.
• Work with Sales, Operations, and other internal stakeholders in a global industrial technology organization.