Credentialing Representative

Location: Crum Lynne, Pennsylvania, United States; hybrid schedule with at least two days per week in an assigned hirify.global office

Salary: $23.44–$39.06 per hour

Company

hirify.global provides data, information, and technology products that support compliant business and consumer decisions.

What you will do

• Manage complex credentialing and recredentialing cases for applicants in the United States and international markets.
• Authenticate end users, verify permissible purpose, and confirm authorized use of products and services.
• Conduct due diligence investigations using approved third-party tools, online research, and regulatory sources.
• Evaluate business legitimacy, documentation, regulatory records, and complex product requests.
• Respond to escalated client inquiries and collaborate with Sales, business units, customers, and other stakeholders.
• Provide subject-matter guidance, mentor team members, and recommend process, training, and communication improvements.

Requirements

• At least three years of experience working directly with clients, handling escalations, and managing credentialing or recredentialing requirements.
• Experience with due diligence examinations or investigations involving complex business cases and multiple geographic regions.
• Knowledge of federal, state, city, municipal, and international regulatory requirements for business verification.
• Ability to assess permissible purpose, authorized use, business legitimacy, and compliance with credentialing policies.
• Experience using investigative, business-verification, or due diligence tools and conducting reliable online research.
• Must be authorized to work full time in the United States without current or future employer immigration sponsorship.

Nice to have

• Experience serving as a subject-matter expert or providing day-to-day guidance without a manager.
• Experience mentoring, coaching, or training team members.
• Exposure to international credentialing, regulatory verification, or business legitimacy reviews.
• Experience with projects, process-improvement initiatives, or training-material development.

Culture & Benefits

• Hybrid work with regular in-person collaboration at the assigned office.
• Medical, dental, and vision coverage from day one, with HSA and FSA options.
• 401(k) with employer match, employee stock purchase plan, tuition reimbursement, and career coaching.
• Paid parental leave, caregiver support, disability coverage, paid holidays, and paid time off.
• Well-being resources including therapy, coaching, guided meditation, and financial wellness support.
• Inclusive workplace with equal employment opportunity and volunteer-program support.