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8 дней назад

Digital E-commerce Manager (Hospitality)

Формат работы
onsite
Тип работы
fulltime
Английский
b2
Страна
Singapore
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Digital E-commerce Manager (Hospitality): Driving direct bookings, online revenue, and digital performance for a hotel with an accent on website conversion, paid campaigns, distribution, analytics, and loyalty programs. Focus on optimizing booking journeys, managing OTA and direct-channel performance, analyzing campaign and revenue data, and applying AI-driven insights to improve commercial results.

Location: Mondrian Singapore Duxton, Singapore

Company

hirify.global operates a hotel property in Singapore in collaboration with Accor and Ennismore corporate teams.

What you will do

  • Drive direct booking growth, online revenue, and website conversion.
  • Manage website content, promotions, packages, offers, and landing pages.
  • Plan and optimize paid digital campaigns across Google Ads, Meta, and display advertising.
  • Coordinate SEO, SEM, email marketing, CRM, and guest engagement initiatives.
  • Manage online rates, promotions, OTA performance, and merchandising across Booking.com, Expedia, Agoda, and Trip.com.
  • Monitor traffic, conversion, revenue, ROAS, acquisition costs, campaign results, and loyalty member enrollment.

Requirements

  • Experience managing digital e-commerce and online revenue performance in a hotel or hospitality environment.
  • Knowledge of direct booking strategy, website conversion optimization, digital advertising, SEO, and SEM.
  • Ability to analyze Google Analytics, booking engine data, channel performance, and campaign results.
  • Experience working with revenue management, reservations, sales, marketing, distribution, CRM, and corporate digital teams.
  • Ability to manage OTA merchandising and distribution initiatives across major travel platforms.

Culture & Benefits

  • Work with Accor and Ennismore corporate digital, e-commerce, distribution, and CRM teams.
  • Collaborate across revenue management, reservations, sales, and marketing functions.
  • Support regional and global digital initiatives, loyalty programs, and member communications.

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