13 дней назад
CRM Specialist (HubSpot)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
CRM Specialist (HubSpot) (Fintech/CRM): Owning and evolving Bridgit’s HubSpot platform across lending, customer journeys, sales operations, and distribution workflows with an accent on platform governance, automation, data quality, and integrations. Focus on designing scalable native HubSpot solutions, managing the Darla integration, improving customer lifecycle operations, and resolving complex workflow, reporting, and synchronisation issues.
Location: Sydney, Australia — hybrid
Company
is a fintech lender transforming access to Australian property finance through digital applications, fast approvals, flexible loan options, and Buy Now, Sell Later solutions.
What you will do
- Own the HubSpot platform vision, roadmap, governance, administration, and priorities.
- Design, build, and maintain workflows, automations, pipelines, custom objects, properties, forms, lists, reports, dashboards, sequences, and lifecycle management.
- Own the integration between HubSpot and Darla, defining reliable data flows for customers, brokers, and loans.
- Drive CRM strategy across Marketing, Sales, Distribution, and Operations around a single trusted customer view.
- Improve data quality, deduplication, reporting, automation, customer journeys, and reactivation campaigns.
- Partner with Engineering on APIs, integrations, custom UI extensions, platform issues, and functionality requiring custom development.
Requirements
- 5+ years of experience in CRM platform management, product management, or a similar role.
- Significant hands-on experience building, configuring, and administering HubSpot in a growing organisation.
- Deep understanding of HubSpot Sales Hub, Marketing Hub, CRM architecture, workflows, automations, sequences, reporting, and dashboards.
- Experience defining CRM strategy, governance frameworks, platform roadmaps, data models, integrations, and customer lifecycle management.
- Strong stakeholder management, analytical, data quality, and continuous improvement skills across commercial, marketing, and technical teams.
- Ability to independently design, build, and deliver complex HubSpot solutions while setting the long-term platform roadmap.
Nice to have
- HubSpot certifications.
- Experience with custom HubSpot integrations and APIs.
- Background in fintech, lending, or financial services.
- Experience with customer data platforms, marketing technology ecosystems, product analytics, or customer lifecycle optimisation.
Culture & Benefits
- Innovative, fast-moving fintech environment with a Sydney office.
- Birthday leave plus an additional paid day for life events, celebrations, or mental health recovery.
- Option to work remotely from a location of choice for two weeks each year.
- Professional development supported through internal learning initiatives and other opportunities.
- Regular social events throughout the year.
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