13 дней назад
Regional Automotive IT Field Tech
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Regional Automotive IT Field Tech (Microsoft 365/Networking): Providing onsite and remote technical support across multiple automotive dealership locations with an accent on Windows, Microsoft 365, hardware, wireless networking, and dealership technology. Focus on troubleshooting distributed infrastructure, deploying equipment during acquisitions and upgrades, and resolving issues independently while coordinating escalations and vendors.
Location: Rock Hill, South Carolina, with regular travel to dealership locations throughout North and South Carolina. The role includes onsite and remote support, occasional travel outside the primary region, and overnight stays when required.
Company
operates multiple automotive dealership locations supported by an internal Information Technology team.
What you will do
- Provide onsite and remote technical support to dealership employees and departments.
- Troubleshoot desktops, laptops, printers, phones, mobile devices, Wi-Fi, networks, and dealership technology.
- Install, configure, maintain, and replace computers, peripherals, network equipment, and communication systems.
- Support Microsoft 365, Windows, user accounts, email, applications, endpoint management, onboarding, and offboarding.
- Assist with dealership acquisitions, technology upgrades, equipment deployments, vendor coordination, and IT projects.
- Document systems, inventory, configurations, and completed work while escalating complex infrastructure, security, server, and application issues.
Requirements
- Experience in IT support, desktop support, field services, or a similar technical role.
- Strong knowledge of Microsoft Windows, common business applications, and Microsoft 365 environments.
- Experience troubleshooting PCs, printers, networking, Wi-Fi, and peripheral devices.
- Basic understanding of TCP/IP, DHCP, DNS, VLANs, switches, and wireless networking.
- Ability to troubleshoot independently, prioritize multiple requests, and determine when escalation is appropriate.
- Valid driver’s license and ability to travel between assigned dealership locations, including occasional overnight travel, are required.
Nice to have
- Experience with Exchange, Intune, endpoint management tools, VoIP, business phone systems, network infrastructure, Dealer Management Systems, or dealership technology platforms.
Culture & Benefits
- Field-based work combining onsite dealership support with remote technical support.
- Independent ownership of assigned issues through resolution.
- Collaboration with the larger IT team, dealership management, employees, and third-party technology vendors.
- Exposure to acquisitions, technology initiatives, infrastructure upgrades, and multi-location IT operations.
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