Technical Account Manager (Cybersecurity)

Location: Australia; remote work is indicated, with regular onsite travel throughout the sales territory to meet customers.

Company

hirify.global provides cybersecurity products and services for enterprise customers.

What you will do

• Renew, upsell, cross-sell, and close maintenance, service, and license contracts for assigned accounts.
• Build and develop technical and business relationships with enterprise customers in New Zealand.
• Deliver customer-focused sales presentations and demonstrate how product capabilities support business goals.
• Respond to technical and business questions, including RFIs and RFPs, and manage proof-of-concept activities.
• Forecast the sales pipeline, maintain sales administration records, and complete required reports.
• Represent customer needs internally and collaborate with Product Management, Marketing, and Engineering.

Requirements

• 2–3 years of relevant experience in technical account management, sales, or a related discipline.
• Knowledge of IT security and compliance, with experience managing business and sales processes.
• Excellent written and oral English and strong presentation, communication, and negotiation skills.
• Bachelor’s degree.
• Ability to work autonomously, analyze obstacles, manage competing customer priorities, and communicate technical details in a customer-oriented way.
• Ability to travel throughout the sales territory and meet customers onsite.

Nice to have

• Knowledge of TCP/IP and networking, vulnerability management, policy compliance and audit tools, network security, web application security, endpoint detection and response, file integrity monitoring, patch management, cloud security, containers, DevOps, and API scripting with curl or Python.

Culture & Benefits

• Autonomous role with responsibility for assigned customer accounts.
• Close collaboration with Product Management, Marketing, Engineering, and management.
• Remote work arrangement with regular customer visits and travel.
• Opportunity to act as the customer champion within hirify.global.