Customer Insights Co-op

Location: Schofield, Wisconsin, United States; office-based work with occasional in-person meetings

Salary: $22.00–$28.00 per hour, based on position and academic year.

Company

hirify.global is an international commercial HVAC manufacturer producing equipment for commercial, institutional, and industrial facilities worldwide.

What you will do

• Support customer and market research to understand customer needs, priorities, and opportunities.
• Contribute to Voice of Customer projects and translate customer feedback into actionable insights.
• Analyze customer, market, and business data to identify trends, needs, and growth opportunities.
• Develop recommendations supporting business strategy, product development, and organic growth.
• Collaborate with cross-functional teams on customer-focused projects, CAPS scoping and testing, and continuous improvement initiatives.
• Present research findings and support the development of internal training content and resources.

Requirements

• Enrollment in a related bachelor’s degree program in business, marketing, sales, engineering, business analytics, or computer science.
• Expected graduation within the next three semesters or less.
• Strong analytical, problem-solving, written, verbal, and visual communication skills.
• Ability to interpret information, identify trends, organize findings, and present recommendations clearly.
• Ability to collaborate across teams, build stakeholder relationships, manage multiple priorities, and work with attention to detail.
• Interest in customer research, business strategy, data analysis, process improvement, or Voice of Customer work.

Culture & Benefits

• Eight-month, full-time co-op term from January to August or May to December, with a 40-hour workweek.
• Professional growth, challenging projects, coaching, and mid-term and final performance reviews.
• Opportunities to learn about different business areas, collaborate across the company, and connect with leaders and other college students across the United States.
• Paid time off for company-observed holidays.
• Eligibility for additional financial support through a housing allowance or sign-on bonus.
• Company-sponsored volunteer opportunities and community involvement.