NOC Engineer (Network Operations)

Location: Buenos Aires, Argentina; hybrid workplace.

Company

hirify.global is a technology service provider supporting enterprise clients worldwide through delivery centers in the United States, Europe, and Argentina.

What you will do

• Monitor IP and transmission platforms, including xWDM, sites, and owned or leased fiber infrastructure.
• Investigate alarms, faults, and outages, resolving incidents at first line whenever possible.
• Own incidents through resolution and service restoration, coordinating internal teams and third-party providers.
• Document incidents, prepare root cause analyses and outage reports, and maintain clear technical reporting.
• Track SLA commitments and coordinate communications during major incidents, planned maintenance, and outages.
• Configure and improve NOC monitoring tools and operational processes.

Requirements

• 3–5+ years of experience in a NOC or similar network operations environment.
• Strong network troubleshooting skills across IP and/or transmission platforms.
• Knowledge of TCP/IP, MPLS, BGP, QoS, and xWDM technologies.
• CCNP Enterprise-level knowledge for IP-focused roles or equivalent practical experience.
• Experience with network monitoring, incident handling, fault management, and Linux or Windows environments.
• Strong analytical, communication, documentation, and time-critical decision-making skills.

Nice to have

• Scripting experience with Python or Bash.
• Telecom industry background.
• Experience configuring or improving NOC monitoring tools.
• Experience working in an international environment.

Culture & Benefits

• Continuous learning, career growth, and professional training opportunities.
• English and Spanish language classes.
• Comprehensive medical insurance and mental health support.
• Flexible working hours.
• Benefits supporting fitness activities, hobbies, pet care, and other personal needs.
• Inclusive and supportive work culture.