Associate Director, Campaign Orchestration (EU/INTL)

Location: Remote role associated with Philadelphia, PA, United States; 20–30% travel required

Company

hirify.global is a global biopharmaceutical company developing medicines for serious diseases, with focus areas including sleep disorders, epilepsy, oncology, and neuroscience.

What you will do

• Design and execute coordinated omnichannel engagement plans based on customer needs, care pathways, brand strategies, and customer journeys.
• Translate audience and brand strategies into sequenced cross-channel interactions using next-best-action frameworks and orchestration logic.
• Define media strategies across branded, non-branded, and unbranded campaigns, including channel mix, audience targeting, and campaign planning.
• Lead media activation and performance tracking with analytics and customer orchestration partners.
• Use engagement, performance, and audience-experience insights to refine sequencing, identify risks, and improve campaign effectiveness.
• Adapt global campaign capabilities for EU and international markets while partnering with brand, medical, analytics, field engagement, market access, and enterprise CX teams.

Requirements

• Bachelor’s degree in business, healthcare, technology, or a related field.
• 8+ years of experience in omnichannel campaign orchestration, campaign planning, or related customer-experience capabilities within a pharmaceutical organization outside the US market.
• Expertise in global omnichannel campaign orchestration and coordinated engagement-plan execution.
• Experience with omnichannel data, media and campaign analytics, enterprise CX platforms, and scalable global capability products.
• Ability to lead complex cross-functional initiatives in a matrixed enterprise environment and communicate insights to diverse stakeholders.
• 20–30% travel is required.

Nice to have

• Advanced degree, MBA, or relevant graduate degree.
• Experience in healthcare, pharmaceutical, or other highly regulated industries.
• Experience with rare disease or specialty brands and their stakeholder dynamics.

Culture & Benefits

• Remote work environment with cross-functional collaboration across international markets.
• Work with global standards, capabilities, and tools to support scalable campaign execution.
• Culture focused on ownership, accountability, curiosity, continuous improvement, and measurable business impact.
• Inclusive and collaborative leadership approach that values diverse perspectives and enterprise-wide partnership.