17 дней назад
Night Manager - Bvlgari Hotel Milano
30 000 - 32 000€
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Night Manager - Bvlgari Hotel Milano (Hospitality Operations): Directing hotel operations and guest services during the overnight shift with an accent on service quality, safety, staff coordination, and financial controls. Focus on resolving guest and property issues, monitoring overnight teams, managing inventories and cash handling, and supporting employee performance and development.
Location: , Milan, Italy
Salary: €30,000–€32,000 annual salary
Company
is a luxury hotel operated within the Bvlgari Hotels & Resorts portfolio in partnership with Marriott International.
What you will do
- Direct hotel operations and staff activities during the overnight shift as the property Manager on Duty.
- Maintain hospitality, service, safety, grooming, uniform, and operational standards.
- Resolve guest and property issues and coordinate follow-up action plans.
- Monitor inventories, financial statements, productivity, cash handling, chargebacks, rebates, and employee hours.
- Support payroll processing, employee training, onboarding, performance reviews, and development.
- Maintain communication between overnight employees, supervisors, and property management.
Requirements
- High school diploma or GED plus 5 years of experience in guest services, front desk, housekeeping, or a related professional area.
- Alternatively, a 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major plus 3 years of relevant experience.
- Experience directing teams and maintaining hotel operations, safety, service, and emergency procedures.
- Ability to manage guest issues, financial controls, employee attendance, payroll support, and performance processes.
Culture & Benefits
- Work in a luxury hospitality environment associated with the Bvlgari brand.
- Equal opportunity workplace with a focus on inclusion and respect for diverse backgrounds.
- Employee engagement supported through teamwork, feedback, development, incentives, and team activities.
- Access to the broader Marriott International portfolio and global hospitality network.
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