обновлено 13 часов назад
Sr. Designated Support Engineer (Apache Spark)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Sr. Designated Support Engineer (Apache Spark): Supporting strategic customers by resolving complex Apache Spark and Data Engineering issues, optimizing large-scale data pipelines, and coordinating critical cases with Engineering and Product teams with an accent on Spark internals, performance troubleshooting, and Databricks Lakehouse architecture. Focus on analyzing Spark UI, thread dumps, and logs, solving distributed computing bottlenecks, and driving business-impacting incidents to resolution.
Location: São Paulo, Brazil; hybrid work with at least 3 days per week in the São Paulo office
Company
Databricks provides a unified Data and AI platform used by organizations worldwide to build and scale data, analytics, and AI applications.
What you will do
- Manage strategic customer accounts and provide a high-touch, proactive support experience.
- Investigate complex Apache Spark and big data issues using Spark UI, thread dumps, driver and executor logs.
- Advise customers on data engineering best practices, ETL/ELT optimization, data modeling, and Lakehouse architecture.
- Project-manage support cases and coordinate resolution with Engineering, Product, subject-matter experts, and account teams.
- Lead customer communication during business-impacting incidents, remove roadblocks, and restore functionality.
- Identify recurring issues and optimization opportunities while improving customer self-sufficiency with Databricks Support tools.
Requirements
- At least 3 years of experience in data engineering, including building, deploying, and maintaining large-scale data pipelines.
- At least 3 years of experience designing, developing, testing, and maintaining applications in Python, Java, or Scala.
- Deep architectural knowledge of Apache Spark internals, including drivers, executors, memory management, DAGs, Catalyst Optimizer, and Tungsten.
- Experience troubleshooting data skew, out-of-memory errors, serialization issues, slow broadcast joins, and other distributed big data problems.
- Strong project management, analytical, problem-solving, communication, and executive interaction skills.
- Full professional fluency in English and Portuguese is mandatory.
Nice to have
- Customer-facing experience as a Support Engineer, Technical Account Manager, Designated Support Engineer, or in production support.
Culture & Benefits
- Comprehensive benefits and perks tailored to the employee’s region.
- Inclusive workplace committed to equal employment opportunity and diversity.
- Collaboration with internal teams and customers across a global organization.
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