Community Associate

Location: Milan, Italy; on-site presence required each day

Base pay: €31,000 gross per annum; annual incentive target: 10% of base salary

Company

hirify.global provides flexible workspace solutions and community-focused work environments across more than 37 countries.

What you will do

• Act as the primary point of contact and welcoming face of the hirify.global building.
• Manage the front desk, greet members and guests, verify guest registration, and answer building-related questions.
• Build relationships between members, support events, promote services, and communicate building updates.
• Support daily building operations, including mail, courier parcels, keys, key cards, forms, and emergency equipment.
• Maintain organized front desk and mailroom areas and help resolve package and operational issues.
• Work with the Community Lead, Community Manager, event teams, and property operations as needed.

Requirements

• At least 1 year of hospitality experience.
• Strong verbal and written communication skills.
• Outstanding interpersonal, multitasking, and customer-facing skills.
• Basic computer skills.
• Integrity, dependability, accountability, responsibility, self-awareness, compassion, and a strong work ethic.
• A college degree is preferred but not required.

Nice to have

• Customer service or sales experience.
• Passion for entrepreneurial communities and understanding of hirify.global’s mission and values.

Culture & Benefits

• Full-time employment under the CCNL Terziario collective agreement, Level 3.
• Pension plan and statutory healthcare coverage.
• Life and accidental insurance, meal voucher, and Employee Assistance Program.
• Up to 22 days of annual leave, parental leave, and sick leave.
• Collaborative community environment with employee community groups and global projects.