Medical Information Assistant (Healthcare)

Location: Belgrade, Serbia. Hybrid work is encouraged for employees within a reasonably short commute of a hirify.global office, as agreed with the manager.

Company

hirify.global provides regulatory, clinical research, quality and compliance, pharmacovigilance, medical information, and R&D technology consulting services to biotech, medical device, and pharmaceutical organisations.

What you will do

• Provide administrative support to Medical Information teams and senior management.
• Maintain accurate and up-to-date information in Salesforce and other systems.
• Generate, review, verify, and distribute reports.
• Perform data validation and quality checks on large volumes of information.
• Handle telephone calls, reception cover, mail, filing, archiving, stationery, documents, and records.
• Support additional administrative tasks across the function as required.

Requirements

• Previous experience in administration, office support, data entry, reporting, or coordination.
• Strong attention to detail, accuracy, organisation, and workload prioritisation.
• Comfort working with databases and large volumes of information.
• Good written and verbal English communication skills.
• Strong Microsoft Office skills, particularly Excel, Outlook, and Word.
• Experience with Salesforce or another CRM/database system, report validation, and work in a regulated, healthcare, pharmaceutical, or professional services environment.

Culture & Benefits

• Professional training and ongoing support from experienced colleagues and management.
• Exposure to industry-leading systems and processes.
• Collaborative and supportive working environment.
• Opportunities to develop administrative, reporting, and database management skills.
• Hybrid working may be arranged for employees located within a reasonably short commute of an office.

Hiring process

• Applications are personally reviewed by a member of the recruitment team.
• Applicants receive an outcome regarding their application.