Principal Product Manager, Platform Foundations (AI)

Location: Ireland; flexible work options include hybrid schedules, work-from-home flexibility, and onsite collaboration at the Galway office.

Company

hirify.global provides AI-powered experience orchestration and hirify.global Cloud technology for more than 8,000 organizations worldwide.

What you will do

• Define and execute the Platform Foundations roadmap across API usage, platform limits, storage reporting, configuration management, self-service tooling, and operational controls.
• Build customer-facing self-service experiences that improve transparency, reduce manual intervention, and simplify platform administration.
• Develop AI-powered guidance, recommendations, anomaly-related insights, and workflow automation for efficient platform operations.
• Lead configuration-as-code and CI/CD deployment workflows for repeatable, DevOps-aligned hirify.global Cloud administration.
• Establish platform standards and consistent patterns across a distributed microservices architecture.
• Align product, engineering, UX, customer success, field, marketing, finance, legal, and go-to-market stakeholders.

Requirements

• 8+ years of product management experience in enterprise SaaS, cloud platforms, developer platforms, infrastructure, APIs, DevOps tooling, AI-powered products, or large-scale B2B products.
• Track record of defining and delivering complex technical products across cross-functional organizations.
• Strong technical fluency with APIs, microservices, cloud architecture, developer experience, infrastructure as code, or platform operations.
• Experience building self-service experiences for technical or administrative users, including usage visibility, configuration management, reporting, governance, provisioning, or operational tooling.
• Strong analytical, strategic, communication, and stakeholder management skills.

Nice to have

• Experience with API governance, developer tooling, usage analytics, rate limiting, or customer-facing API change management.
• Experience with Terraform, infrastructure as code, CI/CD, configuration management, or enterprise DevOps practices.
• Experience with storage reporting, data governance, usage-based monetization, cost transparency, or operational optimization.
• Experience building AI copilots, recommendation systems, intelligent assistants, anomaly detection, or proactive operational guidance.
• Familiarity with CCaaS, customer experience platforms, enterprise communications, or AI-powered experience orchestration.

Culture & Benefits

• Flexible work options with hybrid schedules, work-from-home flexibility, and onsite collaboration.
• Continuous learning, mentoring, leadership development, and education support.
• Employer-supported pension scheme, annual bonus, private health insurance, dental coverage, wellness support, income protection, and life assurance.
• Family-friendly policies, paid volunteer time, well-being resources, and regionally tailored programs.

Hiring process

• Application review by Talent Acquisition and the hiring team.
• Zoom interview followed by meetings with the hiring manager and interview team.
• Typically no more than five interviews, followed by final steps.