Director, Product Management – Agentic Orchestration

Location: Remote from anywhere in Ireland, with regular visits to the hirify.global office in Galway

Company

hirify.global develops AI-powered experience orchestration technology for more than 8,000 organizations worldwide.

What you will do

• Own detailed product specifications for Agentic Orchestration as it moves from validated architecture to production.
• Define sequencing, scope, and buildable plans for complex multi-system capabilities.
• Partner continuously with engineering, design, and adjacent product teams on architecture and systems tradeoffs.
• Lead cross-functional alignment and influence roadmaps across a highly matrixed organization.
• Define success measures, telemetry, and validation for orchestration performance, journey resolution, and customer outcomes.

Requirements

• 10+ years of Product Management experience in enterprise SaaS, AI-powered software, or complex distributed systems.
• Experience taking a technically complex, multi-team product from architecture through shipped production use.
• Director-level leadership experience, including influence without formal authority and readiness to grow into people management.
• Strong technical background in event-driven architectures, agentic systems, reasoning and decisioning models, and workflow orchestration.
• Ability to navigate technical, business, and team-priority tradeoffs and lead workshops with technical and executive stakeholders.

Nice to have

• Experience with agentic AI, virtual agents, or automation platforms.
• Experience operationalizing AI in enterprise software.
• Familiarity with customer service, contact center, CX, or engagement platforms.

Culture & Benefits

• Flexible work options, including remote work from Ireland, hybrid schedules, and onsite collaboration in Galway.
• Employer-supported pension, annual bonus, private health insurance, dental coverage, income protection, and life assurance.
• Learning, mentoring, leadership development, and education support.
• Paid volunteer time, August Free Fridays, wellbeing resources, and family-friendly policies.

Hiring process

• Application review by Talent Acquisition and the hiring team.
• Zoom interview followed by meetings with the hiring manager and interview team.
• Typically no more than five interviews before final follow-up.