14 Π΄Π½Π΅ΠΉ Π½Π°Π·Π°Π΄
Technical Account Manager (Cybersecurity)
ΠΡΡΡ & Π‘ΠΎΠΏΡΠΎΠ²ΠΎΠ΄
ΠΠ»Ρ ΠΌΡΡΡΠ° Ρ ΡΡΠΎΠΉ Π²Π°ΠΊΠ°Π½ΡΠΈΠ΅ΠΉ Π½ΡΠΆΠ΅Π½ Plus
ΠΠΏΠΈΡΠ°Π½ΠΈΠ΅ Π²Π°ΠΊΠ°Π½ΡΠΈΠΈ
Π’Π΅ΠΊΡΡ:
TL;DR
Technical Account Manager (Cybersecurity): Managing post-sales technical support and customer success for enterprise security accounts with an accent on vulnerability management, cloud security, compliance, and technical presentations. Focus on identifying customer issues, conveying requirements to product and engineering teams, developing new business opportunities, and supporting customers across the sales territory.
Location: Texas, United States; remote work indicated, with travel throughout the sales territory
Company
provides enterprise cybersecurity and compliance solutions.
What you will do
- Drive and manage the post-sales process for enterprise-level customer accounts.
- Provide product, functional, and technical support and resolve customer questions.
- Explain technology and product positioning to business and technical stakeholders.
- Identify new business opportunities and remove sales obstacles through adaptive approaches.
- Convey customer requirements to Product Management, Marketing, and Engineering.
- Deliver detailed sales presentations and attend conferences and seminars.
Requirements
- 5β7 years of relevant experience.
- Strong knowledge of enterprise security and compliance, including vulnerability management, cloud security, policy compliance, IDS, IPS, network scanners, PCI, and audit tools.
- Strong presentation, written, oral, analytical, and organizational skills.
- Ability to communicate professionally through emails, RFPs, reports, and customer presentations.
- Ability to interact with stakeholders from C-level executives to front-line technical staff.
- Bachelorβs degree or equivalent experience.
Nice to have
- Knowledge of federal regulatory compliance frameworks such as ISO 27001, HIPAA, GLBA, and SOX.
- Big Four or similar consulting experience.
Culture & Benefits
- Remote work arrangement with travel throughout the assigned sales territory.
- Opportunities to attend conferences and seminars.
- Work with enterprise customers on security and compliance challenges.
ΠΡΠ΄ΡΡΠ΅ ΠΎΡΡΠΎΡΠΎΠΆΠ½Ρ: Π΅ΡΠ»ΠΈ ΡΠ°Π±ΠΎΡΠΎΠ΄Π°ΡΠ΅Π»Ρ ΠΏΡΠΎΡΠΈΡ Π²ΠΎΠΉΡΠΈ Π² ΠΈΡ ΡΠΈΡΡΠ΅ΠΌΡ, ΠΈΡΠΏΠΎΠ»ΡΠ·ΡΡ iCloud/Google, ΠΏΡΠΈΡΠ»Π°ΡΡ ΠΊΠΎΠ΄/ΠΏΠ°ΡΠΎΠ»Ρ, Π·Π°ΠΏΡΡΡΠΈΡΡ ΠΊΠΎΠ΄/ΠΠ, Π½Π΅ Π΄Π΅Π»Π°ΠΉΡΠ΅ ΡΡΠΎΠ³ΠΎ - ΡΡΠΎ ΠΌΠΎΡΠ΅Π½Π½ΠΈΠΊΠΈ. ΠΠ±ΡΠ·Π°ΡΠ΅Π»ΡΠ½ΠΎ ΠΆΠΌΠΈΡΠ΅ "ΠΠΎΠΆΠ°Π»ΠΎΠ²Π°ΡΡΡΡ" ΠΈΠ»ΠΈ ΠΏΠΈΡΠΈΡΠ΅ Π² ΠΏΠΎΠ΄Π΄Π΅ΡΠΆΠΊΡ. ΠΠΎΠ΄ΡΠΎΠ±Π½Π΅Π΅ Π² Π³Π°ΠΉΠ΄Π΅ β