KYC Due Diligence Policy and Strategy Manager (Fintech)

Location: Remote from countries where Cash App operates; pay varies by work location and U.S. market zone.

Salary: $135,800–$203,600 in Zone D, $144,000–$216,000 in Zone C, $152,200–$228,200 in Zone B, or $163,600–$245,400 in Zone A per year.

Company

hirify.global builds financial and technology products including Square, Cash App, Afterpay, TIDAL, Bitkey, and Proto.

What you will do

• Lead the development, review, and maintenance of enterprise KYC policies, standards, guidance, and exception requests.
• Monitor regulatory changes and align global KYC standards with local requirements.
• Partner with compliance, legal, risk, audit, business, and technology teams to implement KYC requirements.
• Define guardrails and validation criteria for AI/ML-driven risk segmentation and identity verification.
• Monitor KYC metrics and program performance to improve controls and processes.
• Identify and remediate KYC risks, including model drift, bias, false positives and negatives, and explainability gaps.

Requirements

• 10+ years of experience in BSA/AML/KYC compliance or compliance operations, preferably in payments or fintech.
• Experience influencing enterprise-wide compliance programs and advising executive leadership on complex regulatory matters.
• Strong knowledge of compliance regulations, risks, and typologies, with an analytical and metrics-driven approach.
• Excellent written and verbal communication skills and the ability to manage competing priorities in a fast-paced environment.
• Demonstrated AI fluency, including evaluating AI outputs for gaps, bias, and compliance risk.
• Ability to work independently and effectively with stakeholders at all levels.

Nice to have

• Experience engaging federal or international banking regulators.
• Relevant certifications such as CAMS, CFE, CFCS, or CRCM.
• Exposure to AI/ML-driven compliance or risk-decisioning tools.

Culture & Benefits

• Remote work from countries where Cash App operates.
• Distributed work environment focused on innovation, collaboration, and impact.
• Medical insurance and flexible time off.
• Retirement savings plans and modern family planning benefits.
• Inclusive workplace and accommodations throughout the recruitment process.

Hiring process

• Applications are limited to 9 active applications within a 60-day period.
• Automated AI tools may be used to evaluate applications, with bias audits and compliance with local regulations.