Technical Support Specialist (3D Printing)

Location: Budapest, Hungary; hybrid work

Company

hirify.global develops 3D printing technology used to design, prototype, and manufacture products, including medical devices.

What you will do

• Support direct customers, distributors, and resellers across the EMEA region by phone, email, and chat.
• Resolve technical and business inquiries related to hirify.global printers.
• Train customers and resellers on printer technology and technical knowledge.
• Help resellers provide effective technical service to their customers.
• Collaborate with the global engineering team to investigate and solve technical issues.

Requirements

• Italian and English at C1 level in written and spoken communication.
• Ability to quickly resolve technical issues; technical training is provided.
• Strong interpersonal, listening, phone communication, writing, spelling, and grammar skills.
• Availability for hybrid work in Budapest, Hungary.

Nice to have

• Passion for 3D printing and emerging technologies.
• Experience in a fast-growing startup environment.

Culture & Benefits

• Private health insurance with Medicare, including Blue package and hospital coverage.
• Monthly or quarterly public transportation pass for Budapest.
• Company shares, free beverages and snacks, catered lunch three days per week, and free 3D prints.
• All You Can Move sports pass with a 9500 HUF monthly allowance.
• Development opportunities, team events, and an inclusive, dog-friendly office.