Business Development/Key Account Manager (OTA/Hotel)

Location: Moscow, Russia; hybrid work format. The role covers the CIS market.

Salary: 160,000–250,000 RUB per month before taxes

Company

Trip.com Group is a global travel service provider operating Trip.com, Ctrip, Skyscanner, and Qunar across more than 30 countries.

What you will do

• Maintain relationships with local hotel partners and coordinate assigned projects with internal departments.
• Acquire and activate hotel partners, manage supplier accounts, and train partners to use the extranet.
• Manage hotel rates, availability, content, photos, special deals, and promotional merchandising.
• Resolve accounting, allotment, notification, cancellation, and other operational issues.
• Conduct market and competitor research, evaluate production data, and determine follow-up actions.
• Prepare business review reports and handle operational and administrative requests.

Requirements

• At least 5 years of experience in e-commerce operations, OTA, hotel reservation coordination, revenue or yield management, or a related field, ideally in the Russian market.
• Experience acquiring new hotel partners and strong contract negotiation skills with measurable results.
• Fluent written and spoken English.
• Detail-oriented approach, strong problem-solving skills, and the ability to learn quickly.
• Ability to work independently with minimal supervision and contribute effectively as a proactive team player.

Culture & Benefits

• International and inclusive working environment with opportunities to make a global impact.
• Career opportunities across multiple levels and functions in a rapidly growing business.
• Internal transfers and a global job rotation program.
• Learning opportunities in leadership, soft skills, and professional expertise.
• Flexible work arrangements, company-sponsored activities, and team events.