21 час назад
Senior Specialist, Service Associate - Schwab Wealth Advisory
27 - 39$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Specialist, Service Associate - Schwab Wealth Advisory (wealth management): Supporting high-net-worth clients, financial advisors, and internal partners by triaging and resolving inbound service and operational requests with an accent on client communication, case management, and process accuracy. Focus on navigating complex wealth management workflows, documenting requests, coordinating follow-up, and maintaining service quality in a fast-paced support environment.
Location: Orlando, Florida, United States; on-site work required
Salary: $27.40–$39.28 per hour, plus potential bonus or incentive opportunities
Company
provides wealth management and financial services, including personalized advice and investment solutions through Schwab Wealth Advisory.
What you will do
- Serve as an inbound support resource for Schwab Wealth Advisory.
- Support high-net-worth clients, financial advisors, and internal business partners.
- Receive, triage, route, and resolve service, operational, and planning-related requests.
- Document requests, provide timely updates, and explain processes and operating standards.
- Manage case workflows, follow-up activities, and multiple priorities in a fast-paced environment.
- Build expertise in wealth management operations, advisor support, relationship management, and financial services.
Requirements
- Active and valid FINRA Series 7 license.
- Active and valid FINRA Series 66 or Series 63/65 license, or ability to obtain it within 120 days.
- At least one year of financial services experience.
- Experience with client or advisor support, clear oral and written communication, attention to detail, and process discipline.
- Ability to work on site in Orlando, Florida.
Nice to have
- Experience supporting financial advisors, wealth management teams, or advisor-service workflows.
- Experience with CRM, case management, or workflow platforms such as Salesforce.
Culture & Benefits
- Coaching, training, and development opportunities.
- 401(k) with company match and employee stock purchase plan.
- Paid vacation, volunteering time, and a 28-day sabbatical after five years for eligible positions.
- Paid parental leave and family-building benefits.
- Health, dental, and vision insurance, plus tuition reimbursement.
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