Business Support Specialist (Bilingual)

Location: Ottawa, Ontario, Canada; travel across the Ottawa region and other listed regional locations may be required. Hybrid role.

Salary: CAD 55,000–60,000 per year

Company

hirify.global partners with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses, and communities.

What you will do

• Provide administrative and general support to the Contract Management team.
• Coordinate contractual requirements with service providers and monitor performance and compliance.
• Draft communications in English and French and liaise with internal and external partners.
• Coordinate logistics and administrative support for in-person and virtual events.
• Organize document storage and file management systems.
• Prepare and analyze reports, maintain partner records, and support process improvement initiatives.

Requirements

• 3+ years of experience in office management or administration.
• Bilingual English and French communication skills are required.
• Experience in a service-related industry; employment services experience is an asset.
• Strong administrative, organizational, communication, customer service, problem-solving, and multitasking skills.
• Strong digital literacy, including social media and advanced Microsoft Office skills with a focus on Excel.
• Ability to work independently, manage competing priorities, maintain confidentiality, and complete a criminal record check.

Culture & Benefits

• Fixed-term position until February 2, 2027, with an anticipated start date of November 1, 2026.
• Ongoing learning and development opportunities.
• Generous time-off policy supporting work-life balance.
• Diverse and inclusive workplace focused on employee engagement and teamwork.