Planning and Process Co-ordinator

Location: Manchester, hybrid with a minimum of 2 days per week in the office

Salary: £26,000–£29,000 per year

Company

hirify.global is a UK education charity and the largest provider of academic qualifications in the UK, supporting schools, teachers and students through assessment and subject expertise.

What you will do

• Coordinate associate appointments, onboarding, payments, budget administration and related queries.
• Maintain accurate records, documentation, audit evidence, mailing lists and Microsoft Teams spaces.
• Monitor compliance activities, including associate administration, DBS checks and Personal Interest declarations.
• Support customer retention and acquisition campaigns, engagement calendars and delivery plans.
• Document, map and improve processes, helping teams adopt new ways of working.
• Coordinate thematic, annual, stakeholder, team development and budget plans under the Planning Manager’s guidance.

Requirements

• Experience supporting complex operational or business planning activities and coordinating multiple workstreams.
• Strong organisation, prioritisation, workload management, administration and attention to detail.
• Experience managing documents, records, data, basic financial administration and simple reports.
• Strong written and verbal communication, customer service and stakeholder relationship-building skills.
• Ability to facilitate training, organise online meetings, handle confidential information and follow compliance procedures.
• Confidence using Microsoft Office, Microsoft Teams and systems such as Microsoft Dynamics, iTrent and event management platforms.

Culture & Benefits

• Hybrid working designed to support flexibility and work-life balance.
• Career development and professional growth within a leading education charity.
• Bupa Health Insurance, Health Care Cash Plan, Life Assurance and an Electric Vehicle Leasing scheme.
• Combined pension contributions of up to 18.5%.
• 25 days of annual leave, bank holidays and additional Christmas closure days.
• Inclusive and collaborative working environment with opportunities to influence education nationally.

Hiring process

• Submit a CV and cover letter, followed by a short application questionnaire.
• First-stage Teams interviews are scheduled for the week commencing 4 October 2026.
• Second-stage face-to-face interviews in Manchester, including a task shared in advance, are scheduled for the week commencing 11 October 2026.