12 дней назад
Customer Service Engineer (Particle Measurement)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Customer Service Engineer (Particle Measurement): Installing, starting up, operating, repairing, and calibrating particle measurement systems and equipment at in-house and customer sites with an accent on technical troubleshooting, customer support, and service documentation. Focus on solving equipment issues, delivering customer training, maintaining diagnostic records, and supporting domestic and international field service activities.
Location: Tainan, Taiwan; onsite and customer-site work with domestic and international travel required
Company
develops technical solutions used by major manufacturing companies across multiple industries.
What you will do
- Analyze and solve problems related to the installation, start-up, and operation of systems, components, and equipment.
- Repair and calibrate customer-returned products according to company procedures and technical know-how.
- Build customer relationships, improve satisfaction, and provide technical support.
- Organize and deliver local training for customers and colleagues.
- Prepare technical documentation and maintain service logs, equipment data, parts records, and diagnostic updates.
- Maintain service tools, update product knowledge, and travel to customer sites as required.
Requirements
- Bachelor’s degree in Electrical Engineering, Electronics Engineering, Chemical Engineering, Materials Science or Engineering, Environmental Engineering, or a related field.
- At least 2 years of service experience.
- Basic written and spoken English communication skills.
- Strong initiative, communication skills, attention to detail, and ability to discuss technical matters with customers.
- Ability to work effectively in a team and under pressure.
- Willingness to travel domestically and internationally, including possible evening, weekend, and holiday work.
Culture & Benefits
- Work in an environment emphasizing entrepreneurialism, innovation, and individual accountability.
- Collaborate with customers and colleagues across manufacturing industries.
- Support technology that enhances well-known products and brands.
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