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6 часов назад

Professional Customer Service (German)

Формат работы
hybrid
Тип работы
fulltime
Грейд
junior
Английский
b2
Страна
Hungary
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Professional Customer Service (German) (Order Management/Back Office): Managing customer orders, complaints, written communication, and price quotations for German-speaking customers and colleagues with an accent on accuracy, reliability, and German-language communication. Focus on recording and amending orders, preparing quotations, handling complaints, and learning S/4HANA and AI-supported solutions.

Location: Hódmezővásárhely, Hungary; hybrid home-office and office work in weekly shifts. Free shuttle service is available from Szeged.

Company

Villeroy & Boch Hungary Ltd. is part of a major European ceramics manufacturing group.

What you will do

  • Record and modify customer orders.
  • Handle customer complaints and prepare written responses.
  • Communicate in writing and verbally with German-speaking colleagues.
  • Prepare and amend price quotations.
  • Support order management and back-office activities.

Requirements

  • Strong German language skills are required.
  • Work reliably, independently, and accurately.
  • Demonstrate resilience and critical thinking.
  • Have user-level computer skills and be open to IT solutions such as S/4HANA and AI.
  • Career starters are welcome to apply.

Nice to have

  • English or another foreign language.
  • User-level SAP skills.

Culture & Benefits

  • Competitive compensation package and 13th-month salary.
  • Ongoing mentoring during and after the probationary period.
  • Home-office and office-work flexibility in weekly shifts.
  • Language, professional, and development training.
  • Travel support, meal support, holiday support, free medical care, and access to sports facilities.
  • Team-building programs and free shuttle service from Szeged.

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