обновлено 3 дня назад
Support Associate (French Speaking)
467 000HUF
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Support Associate (French Speaking) (Delivery Operations): Supporting customers, courier partners, and venues across multiple countries through live chat and phone with an accent on French- and English-language communication and efficient delivery operations. Focus on handling support requests across morning, evening, and weekend shifts in a 24/7 environment while improving service with cross-functional teams.
Location: Onsite in Budapest, 2nd district; availability and the right to work in Hungary required
Salary: 467,000 HUF gross per month for a 40-hour full-time position, plus shift and language allowance. Student part-time base rate: 2,800 HUF per hour.
Company
develops technology and delivery services connecting customers, courier partners, venues, and neighborhoods across more than 500 cities in 30 countries.
What you will do
- Assist customers, courier partners, and venues across multiple countries through live chat and phone.
- Help maintain smooth and efficient delivery operations.
- Work with the Support team and other teams to improve service quality.
- Handle support activity across morning, evening, and weekend shifts in a 24/7 operation.
Requirements
- Professional working proficiency in French and English, both written and spoken.
- Clear, warm communication and a customer-first mindset.
- Ability to learn quickly, multitask, and work in a fast-paced environment.
- Availability and the right to work in Hungary.
- Availability for at least 30 hours per week across different shift types.
- Previous customer service experience is not required; training is provided.
Culture & Benefits
- Medical insurance for full-time employees.
- credits cashback benefit.
- Sports discounts for full-time employees.
- Access to -wide training programs.
- Fruits, snacks, and drinks at the office.
- Friendly, growth-oriented working environment.
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