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TL;DR
Fullstack Software Engineer (Go/Vue/LLM): Building full-stack product features that instrument agentic systems and make tool calls, failures, latency, and model-contract issues observable with an accent on Go services, Vue interfaces, and LLM-backed capabilities. Focus on designing install and telemetry experiences, evaluating non-deterministic model output, and operating reliable production systems through incremental releases and monitoring.
Location: Raleigh, North Carolina, US; hybrid with three days per week in the Raleigh office
Salary: $108,000–$131,000 per year
Company
Pendo is a software company founded in 2013 that builds product analytics and agent observability solutions to improve the experience of using software.
What you will do
- Deliver full-stack features across Go services and Vue interfaces.
- Build customer installation and instrumentation experiences for agentic systems, including MCP servers, agent frameworks, and copilots.
- Capture and present agent tool calls, failures, latency, and model-to-tool contract issues.
- Develop LLM-backed product capabilities involving prompt and context design, tool calling, and evaluation.
- Ship incrementally using feature flags, canary releases, Jest, and Cypress while accounting for non-deterministic model output.
- Own production operation through logging, monitoring, incident resolution, documentation, and collaboration.
Requirements
- 3+ years of experience shipping full-stack production features in a SaaS environment.
- Strong proficiency in a backend language such as Go, Java, Python, or C++, plus a modern frontend framework such as Vue, React, or Angular.
- Experience designing APIs and building services on AWS or GCP with SQL databases.
- Hands-on experience building with LLMs, including API integration, prompt and context design, or tool calling.
- Experience with agent frameworks such as LangChain or LangGraph, LLM evaluation tooling, testing, feature flags, and canary releases.
- Ability to independently take well-scoped work to production, communicate clearly, and hold a BS in Computer Science or equivalent experience.
Nice to have
- Experience building or operating an MCP server or comparable agent tooling.
- Experience shipping customer-installed SDKs or instrumentation libraries with disciplined versioning and runtime overhead.
- Experience with analytics or observability products that turn high-volume events into actionable insights.
- Vue experience or familiarity with data visualization tools such as Highcharts or D3.
Culture & Benefits
- Hybrid work culture with in-office attendance three days per week unless a role is designated remote.
- United States benefits include employer-supported health coverage, $0 premium options, a strong 401(k) match, equity, and flexible time off.
- Core values include Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.
- AI tools are expected to be an active part of the development workflow.
Hiring process
- Evaluation focuses on independent product delivery, technical judgment, communication, and practical use of AI.
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