Forward Deployed Engineer (AI), Benelux

Location: Amsterdam, Netherlands; hybrid role with travel across the Netherlands, Belgium, and Luxembourg. Based in Amsterdam or willing to relocate to the Netherlands.

Work authorization: Legally authorized to work in the Netherlands or eligible for sponsorship.

Company

hirify.global builds global connectivity infrastructure, including a private multi-cloud IP network, edge technology, communications APIs, wireless services, and AI capabilities.

What you will do

• Embed with enterprise customers to understand communications workflows, AI use cases, and integration challenges.
• Design and deploy custom production implementations using AI voice assistants, Voice and Messaging APIs, Fax, Wireless, WebRTC, and inference services.
• Run open-weight and hosted LLMs through hirify.global Inference or self-hosted serving stacks, including sovereign-cloud and air-gapped deployments.
• Deploy and operate LiteLLM gateways with model routing, fallbacks, rate limits, virtual keys, cost controls, caching, logging, and observability.
• Build production monitoring with metrics, logs, traces, dashboards, and alerting; design routing strategies that balance latency, cost, and quality.
• Lead technical discovery, POCs, pilots, production launches, documentation, troubleshooting, and customer handoff while collaborating with Product and Engineering.

Requirements

• CS degree or equivalent experience and 3+ years of building and shipping production software.
• Proficiency in multiple languages, including Python, Node.js/TypeScript, and Go.
• Experience with production LLM systems, rate limits, retries, streaming, token accounting, cost attribution, and concurrency failure modes.
• Experience deploying containerized services on Kubernetes and working with secrets management, configuration, and upgrades.
• Experience with observability tools such as Prometheus, Grafana, OpenTelemetry, Graylog, or ELK, plus high-concurrency systems, Kafka, message queues, or event streams.
• Ability to build APIs, work with event-driven cloud-native systems, lead customer discovery, communicate with executives, and troubleshoot complex integrations.
• Excellent written and verbal English and Dutch are required.
• Comfort working on customer sites and in high-stakes technical conversations is required.

Nice to have

• Experience with AI voice assistants, STT/TTS, conversational LLM systems, domain evaluation sets, or LLM gateways such as LiteLLM, Portkey, or Kong AI Gateway.
• Experience with open-weight models, EU sovereign AI initiatives, inference engines such as vLLM, SGLang, TGI, or Ollama, and GPU capacity planning.
• SQL, ETL, data wrangling, CI/CD, telecom, CPaaS, or high-growth SaaS experience.
• Experience with sovereign or on-premise cloud deployments, EU regulatory frameworks, security, IAM, encryption, or audit logging.

Culture & Benefits

• Work directly with enterprise customers as part of a local sales and engineering pod.
• Own solutions from technical discovery through production go-live without a separate engineering team behind the role.
• Collaborate with Product and Engineering to shape the roadmap using field insights from the Netherlands, Belgium, and Luxembourg.
• Work on a financially stable and profitable connectivity platform focused on continuous learning and innovation.