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Content Team Lead (Tutorials)

Формат работы
remote (только Europe)
Тип работы
fulltime
Грейд
lead
Английский
b2
Страна
Poland/Spain/Lithuania
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Content Team Lead (Tutorials) (Content Strategy/Technical Writing): Leading the editorial team producing practical tutorials that help users build, manage, and grow online presences with an accent on editorial quality, writer development, production speed, and AI-assisted workflows. Focus on setting quality standards, coaching writers and editors, managing capacity and bottlenecks, and shaping the long-term direction of the tutorials program.

Location: Remote; Spain, Kaunas, Poland, or Vilnius. The role may be performed from home, company offices, or anywhere in the world.

Company

hirify.global provides web hosting and related products to more than 5.5 million clients across 150 countries.

What you will do

  • Set and explain the editorial standard for human-written and AI-assisted tutorials.
  • Coach writers and editors on clarity, structure, technical explanations, and actionable feedback.
  • Own onboarding, development, regular performance feedback, and underperformance management for the team.
  • Plan capacity, run the production pipeline, and resolve bottlenecks before they escalate.
  • Identify gaps in tutorial quality, formats, and processes and propose improvements with a clear rationale.
  • Set team priorities for discussion with the Head of Content and collaborate closely with SEO.

Requirements

  • 3+ years of experience leading writers and editors in-house, with examples of improving people through coaching.
  • Strong writing and editing skills, including the ability to produce a better version of the work.
  • Experience running content production against a clear quality bar, ideally for technical or how-to content.
  • Independent and proactive approach to setting priorities and proposing solutions.
  • Ability to use quality and output data to decide where to act.
  • Strategic ability to define where tutorials should be in a year and turn that direction into a plan.

Nice to have

  • Experience using AI in an editorial workflow without lowering the quality standard.

Culture & Benefits

  • Remote work with flexible daily planning and the option to work from company offices, home, or anywhere in the world.
  • Access to Reforge, CoachHub, global conferences, and physical and digital libraries.
  • Time off, a Headspace subscription, and wellbeing-focused events.
  • Depending on location, health insurance from day one, gym membership, health checks, and sports, arts, and hobby clubs.
  • Opportunities to contribute ideas, challenge existing workflows, and shape content production at scale.

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