Assessment Services Manager

Location: Auckland City Campus, Auckland, New Zealand

Salary: NZ$114,400–NZ$140,000 per year, depending on skills and experience

Company

Waipapa Taumata Rau | The hirify.global is New Zealand’s leading university, employing more than 6,000 academic and professional staff and supporting over 46,000 students.

What you will do

• Lead the delivery and continuous improvement of centrally managed examination and assessment services.
• Provide strategic leadership for assessment operations, systems, technologies, and the digital assessment platform.
• Lead and develop a high-performing team while fostering a collaborative and inclusive culture.
• Partner with academic and professional leaders to support learning and teaching priorities.
• Drive assessment transformation, service enhancements, strategic projects, risk planning, and business continuity.
• Build relationships with internal and external stakeholders to improve assessment practices and services.

Requirements

• Significant leadership experience in a large and complex organisation.
• Experience leading high-volume operational services and teams through transformation and change.
• Experience leading service, systems, and process improvement initiatives.
• Strong stakeholder engagement and relationship management skills at all organisational levels.
• Excellent communication, analytical, and strategic insight skills, including the ability to analyse complex data.
• Understanding of learning, assessment, equity, and student-centred service delivery; commitment to te ao Māori, diversity, and inclusion.

Culture & Benefits

• Flexible employment practices and support for work-life balance.
• Career development programmes.
• Five weeks of annual leave.
• 6.75% superannuation scheme.
• Permanent, full-time employment in a diverse university environment.

Hiring process

• Submit an up-to-date CV and cover letter online before 25 September 2026.