Head Of Key Account Management (Fintech)

Head Of Key Account Management (Fintech)

We are a global fintech company specializing in building payment solutions for digital assets and stablecoin transactions. Our technology is used by international B2B services, and we are actively expanding our presence in regulated markets.

What we offer

• Direct impact on revenue: working with upselling, cross-selling, increasing share of wallet, and developing top clients.
• The opportunity to build the KAM function from scratch: segmenting the client portfolio, implementing JBP, QBR, and systematically identifying growth opportunities.
• Managing strategically important international B2B accounts and communicating at the C-level.
• Participation in shaping commercial strategy and product based on key customers’ needs.
• A product at the intersection of payments, fintech, stablecoins, and digital assets, in a phase of rapid growth.

Requirements

• At least 6 years in Account Management, Customer Success, or Business Development in FinTech/Payments.
• 2+ years of team management experience.
• Proven cases of increasing revenue from existing clients through upsell/cross-sell.
• Ability to build KAM processes: segmentation, JBP, QBR, account development.
• Experience working with large B2B customers and top management.
• Knowledge of payment rails and processing economics.
• Proficiency with metrics: NRR, ARPU, Share of Wallet, Conversion Rate.
• English at B2+/C1 or higher.