Implementation Specialist (Salesforce/AI)

Location: Remote for candidates based in Canada, with a preference for PST or EST availability. Travel within Canada and the US is required without restriction.

Salary: CAD 80,000–90,000 per year in base pay, plus bonus and benefits.

Company

hirify.global builds Salesforce-based technology that helps nonprofit organizations, community centers, and parks and recreation organizations deliver services more efficiently.

What you will do

• Lead discovery, understand business processes, and translate requirements into functional Salesforce designs.
• Demo product capabilities, configure Salesforce, build custom solutions, and maximize native and declarative functionality.
• Design, test, and deploy functionality while guiding customers through environment management and deployment best practices.
• Use AI tools and agents, including Claude and Agentforce, to accelerate documentation, solution design, and client deliverables.
• Analyze, transform, and load data; configure Salesforce security; and build reports and dashboards.
• Prepare customers for go-live through administrator documentation, train-the-trainer sessions, and post-launch collaboration with Customer Support.

Requirements

• Degree or diploma in Business, Information Systems, or equivalent experience.
• At least 2 years of experience in technology, consulting, or internal technology management.
• Experience configuring Salesforce and integrating third-party products.
• Ability to facilitate discovery workshops, manage stakeholders, and translate technical trade-offs into business language.
• Experience using AI assistants such as Claude, ChatGPT, or Copilot for requirements gathering, documentation, or solution design.
• Must be based in Canada and able to travel within Canada and the US without restriction.

Nice to have

• Familiarity with Salesforce Agentforce or comparable agentic AI tools.
• Billing, finance, accounting, or payments experience.
• Experience with nonprofit community centers or parks and recreation organizations.

Culture & Benefits

• Community-focused work supporting nonprofit and social-impact organizations.
• Remote work in a fast-paced environment with independent time management.
• Living Wage Certified employer in British Columbia.
• Competitive bonus program and benefits in addition to base salary.
• Commitment to diversity, inclusion, and equal opportunity.

Hiring process

• Submit a resume for consideration and participate in interviews.
• Employment is contingent on successful background and reference checks.