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Service Manager (Flow Control)

Формат работы
onsite
Тип работы
fulltime
Грейд
lead
Английский
c1
Страна
Indonesia
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Service Manager (Flow Control): Leading and developing Indonesia’s Flow Control after-sales service operations in Pekanbaru, with an accent on service team performance, customer relationships, and shutdown management. Focus on leading service engineers, delivering valve and flow control solutions, coordinating with sales and technical teams, and ensuring safe, compliant service execution.

Location: Pekanbaru, Indonesia; regular customer site visits and travel across Indonesia are required.

Company

hirify.global delivers industrial automation, flow control solutions, and lifecycle services for customers worldwide.

What you will do

  • Lead and develop the Indonesia Flow Control service team, including performance, competence development, and resource utilization.
  • Deliver value-added after-sales service solutions with Sales, Product Line teams, specialists, distributors, and technical teams.
  • Build relationships with key customers through regular site visits and support shutdown planning and management.
  • Ensure service activities comply with legal requirements, safety standards, and HSE processes.
  • Drive customer success, equipment reliability, operational excellence, and long-term service value across Indonesia.

Requirements

  • Bachelor’s degree in engineering or a related technical field.
  • At least 5 years of experience in flow control, including management experience; Oil & Gas experience is preferred.
  • Strong knowledge of flow control and valve technologies, industrial processes, and service solutions.
  • Strong customer relationship management and service team leadership skills.
  • Advanced English proficiency and willingness to travel regularly.
  • Valid driving license required.

Nice to have

  • Experience in the Oil & Gas industry.

Culture & Benefits

  • International and collaborative environment with customers, distributors, sales professionals, and technical specialists.
  • Access to modern tools, continuous learning, and professional development opportunities.
  • Opportunity to lead a skilled service organization and contribute directly to business growth and customer success.
  • Inclusive workplace that values diverse perspectives, accountability, trust, courage, and collaboration.

Hiring process

  • Applications are reviewed as they are received.
  • Additional information is available from the hiring team or local HR representative.

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