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26 дней назад

Customer Success Intern (AI)

27$
Формат работы
hybrid
Тип работы
fulltime
Грейд
trainee
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Customer Success Intern (AI): Supporting customer value realization, platform adoption, retention, and expansion for an endpoint management and security platform with an accent on customer analysis, business outcomes, and executive business reviews. Focus on identifying integration opportunities, managing customer relationships, building customer-facing presentations, and completing a Customer Success efficiency project.

Location: Hybrid in Addison, Texas; employees must work in the office at least three days per week.

Salary: $27 per hour, with 401(k) matching and a monthly communications reimbursement allowance.

Company

hirify.global is an Autonomous IT company providing an AI-driven platform for real-time endpoint management, security, visibility, and control.

What you will do

  • Support customer value realization, retention, and expansion by collaborating with Sales, Solution Engineers, Domain Architects, and account teams.
  • Analyze customer environments and segmentation to help develop adoption and expansion plans for the hirify.global platform.
  • Identify opportunities to integrate hirify.global into customer business processes and controls to increase ROI.
  • Support executive business reviews and build strong relationships with customers, peers, and partners.
  • Complete a project improving Customer Success efficiency and effectiveness while collaborating with a mentor and other interns.
  • Train on the hirify.global platform, develop customer-facing sales and presentation skills, and shadow full-time Customer Success Managers.

Requirements

  • Full-time availability from June 7, 2027, through August 13, 2027.
  • Current undergraduate enrollment at a college or university, with an expected graduation date of December 2027 or Spring 2028.
  • GPA of 3.5 or above.
  • Demonstrated consulting, project management, critical thinking, written communication, and verbal communication skills.
  • Working knowledge of endpoint technology and a team-oriented, mission-first approach.
  • Interest in learning new technology.

Culture & Benefits

  • Collaborative environment with a dedicated 1:1 mentor and fellow interns.
  • Training in the hirify.global platform with an opportunity to become hirify.global certified.
  • 401(k) matching and a monthly communications reimbursement allowance.
  • Interns become eligible for five days of volunteer time off after 90 days of employment.
  • Inclusive culture emphasizing collaboration, respect, diversity, innovation, and professional growth.

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