Head of Product (Consumer AI)

Location: In-person in San Francisco, United States

Salary: $190,000–$330,000 annually, plus competitive early-stage equity

Company

hirify.global is building an AI-native care-delivery platform for affordable, scalable psychiatric care, combining AI, clinical expertise, patient data, and end-to-end healthcare operations.

What you will do

• Own patient-facing product surfaces across discovery, onboarding, intake, scheduling, provider matching, visits, care plans, refills, renewals, messaging, retention, and reactivation.
• Translate clinical, operational, regulatory, and AI workflows into clear, safe, consumer-grade experiences.
• Build durable product systems for patient timelines, tasking, reminders, notifications, eligibility, provider availability, support, and follow-up.
• Partner with engineering and design on web, mobile-responsive, backend, API, data, third-party integration, and AI-assisted workflows.
• Define metrics and use SQL, PostHog, analytics, support data, and qualitative research to improve activation, conversion, retention, care completion, NPS, and operational efficiency.
• Prototype, ship production-quality changes, run experiments where appropriate, and improve AI workflows with safeguards, human review, auditability, and evaluation loops.

Requirements

• 5+ years of product management, product engineering, technical founder, or equivalent experience with meaningful ownership of consumer web or mobile products.
• Strong consumer product judgment and a track record improving engagement, activation, retention, conversion, or core experience metrics.
• Technical fluency across APIs, data models, event instrumentation, backend workflows, frontend states, AI workflows, latency, failure modes, privacy, and engineering tradeoffs.
• Experience working closely with engineering and design from discovery and specifications through QA, launch, measurement, and iteration.
• Comfort with SQL or equivalent data exploration and tools such as PostHog, Amplitude, Mixpanel, Looker, Hex, or Mode.
• Ability to collaborate with clinical, operations, support, compliance, legal, growth, data, design, engineering, and founders in a high-ownership startup environment.

Nice to have

• Healthcare, fintech, insurance, privacy, wellness, identity, marketplace, or another trust-sensitive consumer product background.
• Experience at a high-craft consumer AI, healthcare, or rapidly scaling product company.

Culture & Benefits

• High-ownership individual contributor role with founder-level visibility and a path toward managing a large product organization or growing into Chief Product Officer.
• Medical, dental, and vision insurance, competitive equity, meal stipends, learning and AI/product tooling budgets, and home office support.
• Flexible work hours, unlimited vacation, and in-person retreats.
• Opportunity to build the product foundation for lower-cost, higher-quality medical care powered by doctors and AI.

Hiring process

• Resume and application screen.
• Founder/product interview, technical product deep dive, cross-functional interviews, and professional reference checks.
• Estimated time to hire: 2 weeks; start date: ASAP.