Supervisor, Transitions of Care Coordinator

Location: Remote USA

Salary: $58,000–$82,000 per year

Company

hirify.global provides an integrated healthcare platform combining clinical and service experiences with data and AI to improve the health and well-being of older Americans.

What you will do

• Lead and support a virtual team of Transitions of Care Coordinators serving patients transitioning home from hospitals or post-acute settings.
• Provide direct transitions-of-care patient support, including coordination of appointments, transportation, supplies, durable medical equipment, and follow-up communication.
• Monitor team performance, attendance, adherence, meetings, communication channels, and one-on-one coaching.
• Develop and implement workflows, job aids, process improvements, and training initiatives.
• Support recruiting, onboarding, clinical model pilots, and cross-functional meetings with TOC leadership and partner teams.
• Review team performance with the Senior Manager and recommend improvements.

Requirements

• Two or more years of direct lead or supervisory experience in a virtual setting.
• Medical Assistant certification is desired; active or expired certifications are accepted.
• Candidates without certification may provide significant Medical Assistant experience and, if requested, school diploma and transcript documentation.
• Two or more years of healthcare administrative or office experience is desired.
• Strong organization, attention to detail, and ability to work with evolving technology platforms.

Nice to have

• Fully bilingual English/Spanish communication skills.

Culture & Benefits

• Full-time employment with employer-sponsored health, dental, and vision plans.
• Generous paid time off and a parental leave program.
• $100 monthly mobile or internet stipend.
• Stock options for all employees.
• Bonus eligibility for roles below Director level and a 401(k) program.