4 дня назад
Sr. Specialist, Service Associate - Schwab Wealth Advisory
30 - 43$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Sr. Specialist, Service Associate - Schwab Wealth Advisory (Financial Services): Supporting high-net-worth clients, financial advisors, and internal business partners by receiving, triaging, and resolving inbound service and operational requests with an accent on advisor support, case management, communication, and process discipline. Focus on resolving complex operational and planning-related inquiries, documenting requests accurately, and coordinating follow-up across Schwab Wealth Advisory.
Location: On site in Westlake, Texas, United States
Salary: USD $30.10–$43.17 per hour, plus potential bonus or incentive opportunities
Company
provides wealth management and financial services, including Schwab Wealth Advisory, a fee-based wealth management program.
What you will do
- Serve as an inbound support resource for Schwab Wealth Advisory.
- Support high-net-worth clients, financial advisors, and internal business partners.
- Receive, clarify, triage, route, and resolve service, operational, and planning-related requests.
- Document requests, provide timely updates, and explain processes and operating standards.
- Manage case workflows, follow-up activities, and multiple priorities in a fast-paced environment.
- Build expertise in wealth management operations, advisor support, relationship management, and financial services.
Requirements
- Active and valid FINRA Series 7 license required.
- Active and valid FINRA Series 66 or Series 63/65 license required, or obtainable within 120 days.
- At least one year of financial services experience.
- Client and advisor support experience with strong oral and written communication skills.
- Attention to detail, process discipline, sound judgment, and the ability to manage multiple priorities.
- Experience with CRM, case management, or workflow platforms such as Salesforce is preferred.
Nice to have
- Inbound advisor, client, or operational support experience.
- Experience supporting financial advisors, wealth management teams, or advisor-service workflows.
- Experience with Salesforce or similar CRM and workflow platforms.
Culture & Benefits
- In-office collaboration and regular in-person work are emphasized for this role.
- Coaching, training, and development opportunities support career growth.
- 401(k) with company match and an employee stock purchase plan.
- Health, dental, vision, paid vacation, paid parental leave, and family-building benefits.
- Tuition reimbursement and a 28-day sabbatical after every five years of service for eligible positions.
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