11 дней назад
Regional Account Manager (SaaS/Automotive)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Regional Account Manager (SaaS/Automotive): Managing client onboarding, training, support, and account relationships for title and registration technology and governmental compliance solutions with an accent on dealership operations, troubleshooting, and client satisfaction. Focus on leading implementations, analyzing data with CRM and business intelligence tools, and resolving customer issues through frequent on-site work.
Location: Wisconsin, United States; approximately 75% in-state travel required
Company
creates and deploys title and registration technology and governmental compliance solutions for the automotive industry.
What you will do
- Manage and oversee client onboarding and implementation of products and services.
- Provide ongoing training to dealership personnel throughout the client relationship.
- Support dealership staff on-site and remotely by troubleshooting issues and delivering resolutions.
- Use CRM and business intelligence tools to analyze data and automate processes.
- Build client relationships and deliver customer satisfaction goals.
Requirements
- Proven account management experience in SaaS or software.
- Excellent time-management skills in an autonomous environment.
- Strong social and communication skills.
- Highly organized, self-starting, and able to work as part of a team.
- Willingness to travel approximately 75%, mostly within Wisconsin, and provide on-site customer service.
Nice to have
- DMV or automotive industry experience.
- Experience using Salesforce.com.
Culture & Benefits
- Entrepreneurial environment within a growing company.
- Competitive salary.
- Comprehensive benefits package including life, medical, dental, and vision coverage.
- Equal employment opportunity workplace.
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