Social Media Manager

Location: Durban, South Africa; hybrid schedule with 3 days per week in the studio

Company

OLIVER designs, builds, and runs bespoke in-house agencies and marketing ecosystems for brands, partnering with clients across more than 40 countries and using AI solutions to improve creative and marketing delivery.

What you will do

• Plan and manage content calendars for multiple Unilever FMCG brand social pages across platforms.
• Brief and collaborate with content creators, client service teams, and external creative and media agencies.
• Attend national client events to capture real-time content and support live brand engagement.
• Manage community interactions, brand mentions, direct messages, and culturally relevant conversations.
• Prepare weekly, monthly, and quarterly performance reports and turn social metrics into actionable recommendations.
• Manage and optimize brand pages using Meta Business Suite and TikTok Studio while monitoring platform updates and best practices.

Requirements

• Experience managing brand social media accounts, ideally in an agency or in-house studio environment.
• Excellent copywriting and storytelling skills across multiple brand voices and platforms.
• Strong working knowledge of Meta Business Suite and TikTok Studio.
• Familiarity with Facebook, Instagram, TikTok, X, LinkedIn, YouTube, and Threads.
• Analytical skills for interpreting social metrics and developing strategic recommendations.
• Proficiency with Microsoft Office Suite, including Excel, PowerPoint, and Word, plus the ability to manage multiple calendars, projects, and deadlines.

Culture & Benefits

• Hybrid work arrangement with regular studio attendance.
• Opportunities to work with international brands and agency partners.
• Inclusive, pro-inclusive, and anti-racist working environment.
• Focus on ambitious, imaginative, inspirational, learning-oriented, and results-focused work.
• Company-wide sustainability goals embedded across projects and departments.