Senior Site Reliability Engineer (Fintech)

Location: On-site in Shenzhen, China; candidates must be based in Hong Kong or Shenzhen

Company

hirify.global operates a global payment platform serving payment processing needs across Europe, Asia, and North America.

What you will do

• Lead production incident management and participate in a follow-the-sun on-call rotation, including SEV1 and SEV2 response.
• Diagnose, mitigate, and coordinate resolution of incidents across payment services, Kubernetes platforms, databases, messaging systems, and cloud infrastructure.
• Define and maintain SLOs, SLIs, error budgets, alerting standards, and operational readiness processes.
• Improve reliability through infrastructure automation, observability, capacity planning, performance tuning, and root-cause analysis.
• Strengthen resilience, security, and operational maturity in PCI-DSS-regulated payment environments.
• Mentor engineers and promote resilience-by-design practices and blameless incident management.

Requirements

• 8+ years of hands-on experience in SRE, platform engineering, DevOps, or cloud infrastructure roles supporting high-availability production systems.
• Strong expertise in AWS, Kubernetes/EKS, Terraform, PostgreSQL, Redis, Kafka, Linux, networking, and observability platforms such as Datadog, Prometheus, or Grafana.
• Deep understanding of distributed systems, high availability, disaster recovery, capacity planning, and microservices orchestration.
• Experience operating payment, banking, fintech, or other highly regulated systems with PCI-DSS, security, and uptime requirements.
• Advanced knowledge of SRE practices, including SLO/SLI design, error budgets, alert governance, and toil reduction.
• Must be based in Hong Kong or Shenzhen and have excellent written and spoken English.

Culture & Benefits

• Competitive package.
• Dynamic and innovative working environment.
• Collaborative and inclusive team culture where contributions are recognized.