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6 дней назад

Field Service Technician (Gaming Equipment)

Формат работы
remote (только New_zealand)/onsite
Тип работы
fulltime
Английский
b2
Страна
NZ
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Field Service Technician (Gaming Equipment): Servicing, installing, troubleshooting, and maintaining gaming equipment across client locations in New Zealand with an accent on appliance repair, inventory control, customer support, and service documentation. Focus on diagnosing field issues, responding to urgent weekend service requests, supporting clients with equipment use, and ensuring reliable operation of gaming systems.

Location: Thames-Coromandel, New Zealand; remote-based in the Waikato/Bay of Plenty region with travel to client locations

Company

hirify.global develops and supports gaming technology and equipment, with a focus on reliable operations and customer experience.

What you will do

  • Service, repair, install, and maintain gaming equipment.
  • Diagnose and troubleshoot equipment issues with the technical team.
  • Manage service inventory and maintain accurate repair and installation records.
  • Travel to client locations and provide customer support, equipment guidance, and maintenance training.
  • Participate in weekend on-call rotations for urgent service requests.
  • Follow safety standards and improve service delivery.

Requirements

  • Full New Zealand driver's license required.
  • Experience or technical background in appliance servicing and installations is preferred.
  • Strong problem-solving, communication, time-management, and organizational skills.
  • Ability to work independently and collaboratively.
  • Willingness to participate in weekend on-call rotations.
  • Ability to learn and adapt to new technologies.

Nice to have

  • Experience with inventory management practices.

Culture & Benefits

  • Comprehensive on-the-job training and development opportunities.
  • Collaborative and innovation-focused work environment.
  • Potential annual bonuses and performance incentives depending on role and location.
  • Potential health and wellbeing benefits, paid time off, retirement plans, insurance, and local statutory benefits.
  • Compensation is determined based on skills, experience, qualifications, and location.

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