Risk Operations Lead (Fintech)

Company

hirify.global is a digital banking platform designed to help small business owners manage their money with clarity, confidence, and control.

What you will do

• Own the risk strategy and operating model for new products, specifically credit and payroll.
• Lead and develop the risk operations team through coaching, training, and performance management.
• Partner with Product and Engineering teams to design and implement effective risk controls.
• Analyze transaction and customer data to optimize risk rules and balance loss prevention with customer experience.
• Build scalable procedures, workflows, and quality controls to manage risk as transaction volumes grow.
• Leverage AI tools to enhance analysis, investigations, and team efficiency.

Requirements

• Location: Must be based in or able to work from Toronto, ON (Hybrid role).
• 4+ years of experience in fraud risk, credit risk, or transaction monitoring, preferably in fintech or banking.
• 2+ years of experience leading people or complex cross-functional initiatives.
• Proficiency in SQL for data retrieval and analysis.
• Proven ability to build risk programs or operating models from scratch.
• Strong analytical skills and the ability to communicate complex insights to technical and non-technical stakeholders.

Nice to have

• Experience with payroll risk or ACH operations.
• Proficiency in Python for advanced analysis or automation.
• Experience operating under a bank partnership or evaluating risk vendors.
• Background in a startup or scale-up environment.

Culture & Benefits

• Focus on impact-driven compensation with growth opportunities beyond annual cycles.
• Autonomy to solve complex challenges and build from scratch.
• Collaborative environment that values direct feedback and continuous learning.
• Commitment to building human-centric financial tools for small businesses.

Hiring process

• Initial screening call with the Talent team.
• Video interview with Hiring Managers.
• Case study interview.
• Final leadership team interview.