Site Reliability Engineering (SRE) Manager

Location: Onsite in Frisco, Texas; candidates must live within a commutable distance of the Frisco office.

Salary: USD $123,650–$229,650 per year, depending on experience and qualifications.

Company

hirify.global develops consumer security solutions designed to protect people, families, and communities in an always-online world.

What you will do

• Lead, hire, mentor, and develop the North American SRE team while setting technical direction and reliability strategy.
• Own Incident and Problem Management, including executive communication, post-incident reviews, escalation paths, and on-call readiness.
• Guide reliability engineering across AWS, GCP, EKS, and GKE platforms, including troubleshooting complex Kubernetes operational issues.
• Drive Python automation, self-healing tooling, runbooks, and Terraform-based infrastructure provisioning to reduce manual toil.
• Define observability standards using Grafana, alerting, SQL, and CloudWatch Logs Insights across multiple deployment regions.
• Act as incident commander during critical events and report reliability metrics, risks, trends, and remediation roadmaps to senior leadership.

Requirements

• 9+ years of experience in SRE, DevOps, infrastructure, or related roles, including significant leadership or management experience.
• Experience building and leading high-performing technical teams and managing hiring, performance, and career development.
• Hands-on AWS experience and a strong background troubleshooting EKS/GKE and Kubernetes environments.
• Technical fluency in Python, Terraform, Grafana, SQL, CloudWatch Logs Insights, monitoring, and alerting.
• Organizational ownership of ITSM, Incident Management, and Problem Management processes, with strong executive and stakeholder communication skills.
• AWS Certification and Certified Kubernetes Administrator (CKA) or equivalent Kubernetes certification are required.

Nice to have

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Master’s degree or MBA.

Culture & Benefits

• Flexible work hours and family-friendly benefits.
• Bonus program and 401(k) retirement plan.
• Medical, dental, vision, life, and disability coverage.
• Paid parental leave, paid company holidays, sick time, and vacation.
• Social programs, community involvement, and a focus on diversity and inclusion.