11 дней назад
Form Builder (SaaS)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Form Builder (SaaS): Building and revising custom forms in a no-code case management platform for mental health, behavioral health, and community service organizations with an accent on translating client requirements, configuring platform fields, and validating form behavior. Focus on client communication through Zendesk, application testing and quality assurance, and training end users on template creation.
Location: Remote within Latin America
Company
provides nearshore staff augmentation and technology solutions for U.S. companies, with a team of more than 600 technology professionals across Latin America.
What you will do
- Build and revise custom forms using an internal no-code form-building tool.
- Translate client goals and business requirements into effective form configurations.
- Map forms to existing platform fields and validate the final result through testing and QA.
- Communicate with clients through Zendesk to clarify requirements and provide support.
- Collaborate with internal teams and train end users who create their own templates.
- Manage multiple concurrent requests, shifting priorities, and deadlines independently.
Requirements
- Strong customer service and professional client-facing communication skills.
- Ability to understand and translate client requirements.
- Ability to learn new SaaS platforms and internal tools quickly.
- Strong organizational, multitasking, and deadline-management skills.
- Microsoft Office proficiency and ability to work independently in a fast-paced environment.
Culture & Benefits
- 100% remote work within Latin America with a laptop and reliable internet connection.
- Competitive compensation paid in USD.
- Paid time off and autonomy in managing working time.
- Opportunities to work on projects for leading U.S. companies.
- Access to a diverse network of more than 600 professionals across 25+ countries.
- Collaboration with experienced technology professionals in a multicultural environment.
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