Head of E-com Operations (E-commerce)

6 000 - 6 500$

Формат работы

onsite

Тип работы

fulltime

Грейд

head

Страна

Kazakhstan

Релокация

Kazakhstan

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TL;DR

Head of E-com Operations (E-commerce): Overseeing order assembly, staffing, quality, training, and onboarding for a retail chain's e-commerce operations with an accent on scaling across stores and new locations. Focus on managing operational P&L, unit economics, dark-store operations, and high-volume in-store order assembly.

Head of E-com Operations
SMALL (Skif Trade)
6,000 to 6,500 USD NET per month
Almaty / Office / Support Relocation

SMALL is a Kazakhstan retail chain with 150+ stores in 16 cities, developing e-commerce, a delivery app, in-store order assembly, a dark store, and express delivery.

Responsibilities:
• Oversee order assembly, staffing, quality, training, and onboarding.
• Scale e-commerce across stores and new locations; manage operational P&L and unit economics.

Requirements:
• 3+ years in e-grocery, e-commerce retail, or express-delivery operations.
• Managed 10+ people, including second-level managers; experience with dark stores or in-store assembly at thousands of orders per day.

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