Head of Manila Tax Services (Tax Operations)

Location: Manila, Philippines

Company

hirify.global provides wealth management, asset servicing, asset management, and banking services to global institutional and private clients.

What you will do

• Lead the day-to-day delivery of APAC tax operations and tax client servicing activities.
• Oversee tax documentation processing, withholding tax setup, tax relief applications, and withholding tax reclaims.
• Manage and develop managers and team leaders across large operational teams.
• Monitor KPIs, KRIs, service standards, operational objectives, and resource needs.
• Identify operational risks and implement controls, remediation plans, and governance initiatives.
• Drive process improvements, transformation, operational efficiency, and service quality enhancements.

Requirements

• Extensive experience in tax operations, custody, fund services, or financial services operations.
• Proven experience leading managers and multiple operational teams.
• Strong knowledge of withholding tax, tax relief, and reclaim processing.
• Experience delivering operational performance, risk management, and client service outcomes.
• Strong stakeholder management, communication, analytical, and resource-planning skills.
• Bachelor’s degree or equivalent professional experience.

Culture & Benefits

• Flexible and collaborative work culture focused on service, expertise, and integrity.
• Opportunities for internal movement and career development.
• Accessible senior leadership and an inclusive workplace.
• Support for reasonable accommodations during the employment process.
• Opportunities to contribute to community and philanthropic initiatives.